Your calls always answered within 5 rings.
Ash Pankhania was excellent - he guided me through my options and worked quickly and efficiently to get me booked and on my flights. Communication following my reservation was also excellent and I will certainly book through you again
Everything went beautifully. Thank you.
Great service and a fantastic trip Lovely to have personal service and attention from Robert .
Thank you for a very smooth trip
The only problem we had was at Sao Paulo on the outward leg where we had great trouble getting boarding cards via Gol Airlines. I failed to do it on my phone and a girl at the desk took some time to achieve it too.
Had an issue with a flight from Salta to Buenos Aires being cancelled and moved so we would arrive at the estancia around midnight. But Rosie managed to get it changed to a morning flight which made the experience better as we would have had only a full day there otherwise
Manny and his team couldn't have been more helpful - including rescheduling a missed flight. I've used DialAFlight for many years, and friends I've recommended have also been delighted to find they offer prompt and friendly service. You can actually talk to one of the team 24/7, they are unfailingly helpful, efficient and nice.
Thank goodness for the 24/7 helpline. On a bank holiday Monday we had to reschedule our flights home. Out of ten other people doing the same our new flights were sorted in the hour. Others could not even get to speak to their agents! Imagine the stress when this situation occurs.
Everything went like clockwork. PERFECT.
Luke helpful as usual
Love Abbie!
Mollie was excellent. She did exactly what we asked, kept in touch and helped us with any queries we had.
I was going through a different agent who messed me around. I spent the weekend trying to arrange something with them having been told it was confirmed and then they told me they couldn’t secure the seat and I’d have to pay a different price. I called Bradley at DialAFlight on the Monday and within 15 minutes he managed to resolve my issue. The price I was given was 2nd to none and I was very impressed with his conduct and his after service. Thank you so much DialAFlight
Will be back if and when I fly again!
Thank you Gavin. Professional and honest advice and service every time.
Smooth process from start to finish - great work again and DAF remain my go-to travel agents.
Great service, thank you.
We were really impressed with every aspect of our experience and highly recommend Ethan.
Everything worked out perfectly
Edward Scudder is an asset to your company. Not only did he alleviate any worries I had. But his overall professionalism was fantastic. I’m advising friends and family to use DialAFlight
Very efficient!
Been with DialAFlight for a few years and always receive the best service. They are very helpful and responsible.
Tommy was fantastic - the whole trip ran smoothly and would definitely reccomend
Harvey and Abbie were brilliant... please tell them!
Keep up the good work and looking forward to my next travel with you!
Excellent support
Excellent, attentive, personal service
I wouldn't use anyone else to book our holiday/flights. From luxury holidays to daughter's gap year flights. Joe Orton sorted everything. He found us an upgrade to First Class and the BA service to Santiago was very impressive and was definitely worth doing as it's a 15 hour flight. But we flew back from Buenos Aires and the BA business class was very disappointing, as was the food. Very poor.
Marshall a superstar as always
Everything went well
Cocktails are a big deal in New York, where scores of the world's best bartenders aim to recreate a classic Sex In The City or Mad Men vibe.
But which bar is best?
Old school cocktails
Walk through the original 'hidden' entrance to The Back Room on the Lower East Side and you're in one of two bars that stayed open throughout America's troubled prohibition era. Here cocktails are served in disguise in china tea cups while beer bottles are covered in paper bags, as they were in the 1920s. backroomnyc.com
If you want polished wood, a clubby, back-in-time vibe, a twist on the classic Manhattan recipe and some award-winning bartenders, try Employees Only. employeesonlynyc.com
Or head to the old home of cocktail king Paddy Ford at steak place Wollensky's Grill or nearby (and more pricey) Smith & Wollenskys. At the latter, you drink in a dining room that's been used as a set for films including American Psycho and The Devil Wears Prada. smithandwollenskynyc.com
Cocktails with a view
One of the new kids on the cocktail block is Manhatta, where lifts take up you up 60 floors for seasonal food, skyline views and a riff on the classic Manhattan called, not surprisingly, the Manhatta. manhattarestaurant.com
Or you can get in a New York frame of mind with city views, sunset jazz and a dessert menu at the bar at the Top of the Standard. standardhotels.com
While it sounds like a tourist trap, even locals admit you can't beat the views from the outdoor terrace of Bar 54 at the Hyatt on Times Square. hyatt.com
Cocktails for friends and family
A lot of New York bars cater for couples, where you choose between a spot at the bar or a table for two. If you're in a group, it's advisable to call first – often that's the only way six or more people will be allowed in. Or try bigger table places such as The Tippler below Chelsea market. Cocktails here include the Call An Uber. thetippler.com
Alternatively, head out to the converted warehouse that's now Porchlight where the owners are on a quest to find 'the next great American cocktail'. porchlightbar.com
Cocktails with experts
Try your hand at cocktail-making as you learn the history of the Manhattan, the Cosmopolitan and other New York favourites at a two-hour Iconic NYC Cocktails class at the cool Liquor Lab in Soho. liquorlaboratory.com
Cocktails with extras
If you think nothing says 'exotic cocktail bar' quite like a full-size crystal palm tree, head to the Gitano Jungle Room for New York mixes with Mexican twists. If you wait until summer, you can drink in the roof garden as well. grupogitano.com
Can't decide between whisky or a cool cocktail? Try local favourite Dead Rabbit Grocery & Grog. Get a whiskey in the Irish-flavoured Tap Room bar or head up to The Parlour for serious mixology. deadrabbitnyc.com
Or, in true 'only in New York' spirit, join a 'cocktails with yoga' night on Mondays at CocoMat Soho with Deep Eddy Vodka. It's free, though donations are expected. Book a slot at eventbrite.com.
First published in March 2019
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