Your calls always answered within 5 rings.
Ash Pankhania was excellent - he guided me through my options and worked quickly and efficiently to get me booked and on my flights. Communication following my reservation was also excellent and I will certainly book through you again
Everything went beautifully. Thank you.
Great service and a fantastic trip Lovely to have personal service and attention from Robert .
Thank you for a very smooth trip
The only problem we had was at Sao Paulo on the outward leg where we had great trouble getting boarding cards via Gol Airlines. I failed to do it on my phone and a girl at the desk took some time to achieve it too.
Had an issue with a flight from Salta to Buenos Aires being cancelled and moved so we would arrive at the estancia around midnight. But Rosie managed to get it changed to a morning flight which made the experience better as we would have had only a full day there otherwise
Manny and his team couldn't have been more helpful - including rescheduling a missed flight. I've used DialAFlight for many years, and friends I've recommended have also been delighted to find they offer prompt and friendly service. You can actually talk to one of the team 24/7, they are unfailingly helpful, efficient and nice.
Thank goodness for the 24/7 helpline. On a bank holiday Monday we had to reschedule our flights home. Out of ten other people doing the same our new flights were sorted in the hour. Others could not even get to speak to their agents! Imagine the stress when this situation occurs.
Everything went like clockwork. PERFECT.
Luke helpful as usual
Love Abbie!
Mollie was excellent. She did exactly what we asked, kept in touch and helped us with any queries we had.
I was going through a different agent who messed me around. I spent the weekend trying to arrange something with them having been told it was confirmed and then they told me they couldn’t secure the seat and I’d have to pay a different price. I called Bradley at DialAFlight on the Monday and within 15 minutes he managed to resolve my issue. The price I was given was 2nd to none and I was very impressed with his conduct and his after service. Thank you so much DialAFlight
Will be back if and when I fly again!
Thank you Gavin. Professional and honest advice and service every time.
Smooth process from start to finish - great work again and DAF remain my go-to travel agents.
Great service, thank you.
We were really impressed with every aspect of our experience and highly recommend Ethan.
Everything worked out perfectly
Edward Scudder is an asset to your company. Not only did he alleviate any worries I had. But his overall professionalism was fantastic. I’m advising friends and family to use DialAFlight
Very efficient!
Been with DialAFlight for a few years and always receive the best service. They are very helpful and responsible.
Tommy was fantastic - the whole trip ran smoothly and would definitely reccomend
Harvey and Abbie were brilliant... please tell them!
Keep up the good work and looking forward to my next travel with you!
Excellent support
Excellent, attentive, personal service
I wouldn't use anyone else to book our holiday/flights. From luxury holidays to daughter's gap year flights. Joe Orton sorted everything. He found us an upgrade to First Class and the BA service to Santiago was very impressive and was definitely worth doing as it's a 15 hour flight. But we flew back from Buenos Aires and the BA business class was very disappointing, as was the food. Very poor.
Marshall a superstar as always
Everything went well
Home to luxury labels such as Prada, Versace and Armani, Milan regards itself as not only the fashion and design capital of Italy, but also the world.
This city of 1.3million in Lombardy fizzes with energy. Rome may be revered and Florence feted, but it's this spirited northern powerhouse that dominates Italy's commercial and cultural life. It's perfect for a city break.
Milan is one of those destinations which is great to visit at absolutely any time of year - there are wonderful things to see and do all year round. And Linate and Malpensa, the city's two main airports, are well-served by flights from a number of UK airports.
SHOPPER'S DELIGHT
Designer Giorgio Armani, once a medical student in Milan, is lauded as the unofficial patron saint of shopping. As well as the boutiques of Quadrilatero d'Oro, you should always find time for 10 Corso Como, in the Brera district. The store celebrates fashion, art - and great espresso.
You are certainly spoilt for choice deciding where to stay. There is a superb range of accommodation, as you would expect in a cutting edge city of fashion and culture such as Milan.
On the luxury side, the Mandarin Oriental is well placed for sightseeing and shopping. From its location on Via Andegari, it is no more than five minutes' walk to the historic centre.
It does have one rather special and incredibly stylish suite, the Milano, which has original furniture by 20th century artist Piero Fornasetti - but booking this room would be a rather major decision, at 6,500 euros a night!
TAKE IN THE SIGHTS
The city is compact enough to explore on foot. There is no better starting point than the Piazza del Duomo, where visitors marvel at the white marble facade of the landmark cathedral. It has more than 2,000 marble saints, 135 spires and 95 gargoyles.
The lift that whizzes you up 354ft to the roof terraces where, on a clear day, you can see all the way to the Matterhorn, just across the border in Switzerland. You'll also be close to the golden Madonnina, the statue of the Virgin Mary that sits atop the main cathedral spire.
After the Duomo, cut through the elegant glass-roofed shopping arcade, the Galleria Vittorio Emanuele II, and you'll find yourself outside La Scala, Italy's greatest opera house. I was lucky enough to catch Mozart's Don Giovanni and Donizetti's Anna Bolena.
Leonardo da Vinci painted The Last Supper (Il Cenacolo) on the refectory wall of the convent of Santa Maria delle Grazie, between 1495 and 1497.
Like the city itself, conquered by successive French, Spanish and Austrian armies, it has suffered assaults on its dignity. In the 17th century, a rectangle was cut in the bottom of the painting to make a door to the kitchen; later Napoleon's cavalry used the room as a stable.
None of these insults, however, diminish its power to move most who view it to deep feelings of emotion. Its attention to detail and sense of reality has an almost cinematographic quality.
The next stop for art pilgrims is the splendid Pinacoteca di Brera, home to Raphael, Titian, Caravaggio and Bellini. That the gallery boasts so many masterpieces is thanks to Napoleon, who created his own mini-Louvre by plundering art from all over northern Italy. Hardly a praiseworthy method of creating this treasure-house, but one from which art lovers and the city itself have benefited hugely.
Even if you have a tight schedule of sights to see, do make time to linger in front of Mantegna's Dead Christ, one of Italy's most famous paintings.
DINE IN STYLE
Milan is the spiritual home of ladies who lunch. Unlike their New York counterparts, these women really do love to eat and haunt the Mandarin Bar and Bistrot.
The Milanese excel at pre-dinner drinks — aperitivo with stuzzichini (nibbles). For pure glamour, head south of the city to The Prada Foundation.
The fashion house converted a former distillery into the swankiest of museums. You can tour the galleries before hitting , designed in retro style by film director Wes Anderson.
For a great view of the city, visit Il Bar at the top of La Rinascente department store. Arrive before sunset and watch the Duomo's Gothic facade turn from white to pink then orange.
First published in the Daily Mail - July 2017
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements