Your calls always answered within 5 rings.
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Lewis Stewart was amazing - he was so helpful. After being scammed on a flight he put me at ease and helped me in every way. I will be dealing with him again
The connections worked out really well and there were no problems with the flights. Thank you for booking my seats. I'm vey happy with DialAFlight and Dylan and Reggie have been very supportive.
Great team and everyone is willing to provide help and support when needed.
As always a great experience from start to finish. Big thanks to Mason for making everything such a simple process. Here’s looking to the next one
As is usually the case with the travel that DialAFlight organise for me, this was a complex itinerary. On this occasion the team went over and above to sort out a hiccup with one the flights I was taking. We did this, long distance by email, and the team were very quick with their responses, sorting the problem out very satisfactorily. I'd never hesitate to recommend them.
Kieran has been amazing!
Everything was planned to precision and went smoothly. An exceptional holiday and service provided
Cannot fault this company or Jackson and his team. Brilliant, thank you.
BA flight home was delayed and I didn't get the seat I had booked and paid for, however this is something I have to take up with BA . As far as DialAFlight is concerned there is nothing whatsoever that you could have done any better than you did. Thank you for your help in organising my trip.
Everything was fine - have used DialAFlight on lots of occasions and will definitely be using you again
Good hotels in great locations. Thank you.
I would like to thank Natalie for all the help she provided in helping to organise my trip to Hong Kong. She provided all the information I needed and kept me updated as the departure date approached. Excellent service.
Fantastic service as always
Great holiday and professional service throughout. Now looking to book the next one!
I have been using your company for over 10 yrs and have no regret. Nice staff and good approach with listening skills.
Thank you Connie
Stan Castle does a great job as always
Fabulous holiday, beautiful resort, perfect in every way. Could not wish for better. Thank you Gareth and DialAFlight
Elliot was fab at sorting our trip
Michael very helpful
Seamless arrangements. Thank you
Thank you for your valued service once again. I always feel assured by DialAflight wherever I go and will continue to book with your company - one of true quality.
Once again Darryll at DialAflight and his team delivered what they promised. The flight, hotel and all other information were spot on.
Perfect. 5 stars
I had a wonderful time. Brought back so many memories. Thank you
Everything went well. I can recommend Blue Beach Hotel Waduwa. A lovely room with large balcony overlooking the garden and pool areas and wonderful sea views. Flights were OK but long journey. Thanks to Patrick and Liam
Saf, as ever, was amazing. Available, responsive, dealt with everything even our last minute room requests on a Sunday! Thank you so much!
Advise any clients leaving from BHX that they need plenty of time to get up to departure gates and through security. It was a shambles there on the day that I flew out.
Hassle free, thank you.
It's not necessarily the first thing to draw your attention to a holiday destination - but it was the elegant Costa Rican footballers in the 2014 World Cup that got me thinking about a holiday in Central America.
I knew Costa Rica was famous for its geographical diversity - it has active volcanoes alongside misty rainforests - but as soon as we arrived we also discovered a country extremely and justly proud of its status as a world leader in environmental protection.
It thrives on its image of eco-tourism and is an adventure playground with jungle zip-lines, surfing and many national parks.
Most holidaymakers fly to San Jose in the centre of the country and the very first impression on landing is not so green and pleasant, with crowded highways. But the capital is bustling with street life and has a growing number of good places to eat.
Once you escape the city, the true nature of the country soon becomes apparent.
We hired a rugged 4x4 vehicle, which is definitely needed for the potholed roads and is a must if you want to cross shallow rivers to reach secluded beaches.
Our first car journey was to the Arenal volcano, a couple of hours north. It last erupted, without warning, in 1968 and even now you are requested to park thoughtfully, ready for a quick getaway.
We spent the afternoon of the same day on a horseback trek with the volcano as a backdrop. The Ticos, as the locals are known, like to tell you that you can swim in the Pacific Ocean in the morning, cross the country and then be beside the Atlantic before sunset.
The Guanacaste coastal region in particular, in the north-west of the country, boasts fabulous beaches such as Playa Blanca and Playa Hermosa and is the most visited part of Costa Rica. There’s a diverse range of hotels from small beachfront properties to the high-end all-inclusive in Papagayo Gulf and not forgetting the laid back more bohemian resorts of Samara and Nosara where surfing and yoga are the main activities.
The Santa Rosa National Park and Rincon de la Vieja combines tropical forest and surfing - plus about 250 bird species, there are many beautiful mountain lodges so you can spend time exploring the wildlife in this lush area.
The Pacific and the Atlantic are only five hours apart in this part of the world, and both coasts have lovely beaches.
Anyway, not being in a tearing rush to experience both oceans on the same day we decided to head west to the Nicoya Peninsula in Guanacaste, dreaming of deserted beaches and giant rolling Pacific waves.
Self-styled as the 'black hole of happiness', the area around Samara has the laid-back aura of a 1960s hippy community. We did find many beaches, some nameless with rock pools, and some with crocodiles as well as diving gannets, others with surfers seeking giant walls of water. My favourite was the palm-fringed Barrigona, with its romantic, lingering sunset.
Reluctantly escaping the vortex of Samara we headed back to San Jose, handing in the car and our freedom. We spent the night at the boutique Hotel Presidente before joining a tour group heading to Tortuguero National Park, a Caribbean water world of lagoons and canals on the Atlantic coast.
Although our independence was over, it was good to be looked after and to socialise with fellow travellers.
Our charming accommodation at Aninga Lodge was reachable only by boat. As the river was low, it required some of us to get out mid-journey and push.
Our cabin was set among a maze of paths surrounded by greenery. The organised walks further into the rainforest were a joy with sightings of howler monkeys, colourful toucans, sloths and humming birds.
The best way to get even closer to nature is to take another boat ride down the narrow canals where guides point out creatures that tourist eyes would never spot.
Our next lodgings were on the banks of the Rio Pacuare. Pacuare Lodge is undeniably upmarket but also one of the best eco-lodges in the world. It is candlelit, spacious and deeply romantic.
The staff run the zip-lines, very exciting even for a daredevil like me, cook the delicious food and, at the end of your stay, take you on a white-water rafting experience back to civilisation.
Fantastic.
First published in the Mail on Sunday - July 2019
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