Your calls always answered within 5 rings.
Very friendly staff
Amazing, thank you Courtney!
Thank you Rebecca Wilkie
All good as promised and helpful Mr Harvey
Ewan understood our requirements clearly and put together an excellent itinerary. We'll be coming back - once we've saved up!
The flight from London to Manchester was rescheduled by BA as not enough time in between flights.
The itinerary worked perfectly.. some delays of course (as ever) but good flights and seats. Virgin Dreamliner excellent
The attention to detail you get from the staff is amazing. Knowing you have 24/7 back up is very reassuring. Many thanks to Amy and the team for everything. They are always there to help.
When our Air Tahiti flight was cancelled you moved us to Air France quickly and helpfully. Many thanks!
So helpful and efficient and your app is great too!
Excellent work
I recommend you all the time
The trip was amazing and all the flights worked perfectly
Awesome. Just excellent
All went very well
Very good service = been using this for my last three trips aboard and will use them again
Nicole and her team were wonderful! She went to such great lengths to find suitable flights and then willingly helped me with so many issues over the formal requirements. I honestly couldn't have made this trip without her. Always a cheerful and calming voice on the other end of the line when I was on the verge of panic. I can't thank her enough!
All in all, my trip went well. Mission accomplished. Thank you and looking forward to book again in the future.
Grant is a great asset to your company and has been helping us holiday since 2012.
Very good service. Thanks to Jessica and Howard and the rest of the team.
Good experience
Brilliant holiday in Bora Bora and Tahiti!
We were delighted with everything DialAFlight did, from the original organisation and booking to changing flights because of the coronavirus outbreak and alerting us to floods in New Zealand that affected our plans. Brilliant from start to finish and special thanks to Marco who went above and beyond to help and advise. I would definitely recommend DialAFlight.
I’m all in favour of security checks but we had to stand in a queue of about 1000 people at LA to get through immigragtion. Of the 44 kiosks available 2 were in use initially which went up to 6 after 1 1/2 hours as they returned from lunch. One airport I will definitely avoid in the future.
Whole trip went well apart from both Air NZ flights being delayed. Thankfully it did not cause any problems.
Toby was very helpful and picked lovely hotels. Made our honeymoon memorable.
Jake was so helpful and he helped us with a payment plan. I would highly recommend your service to our friends.
Jamie was excellent and very responsive to my queries.
Samuel was very helpful, our holiday was great.
Reece was very helpful and professional. I will definitely use DialAFlight again - excellent
Just before I settle into one of the Datai's four-hour spa experiences inspired by the Malaysian ramuan tradition of holistic potions sourced from rainforest ingredients, my therapist, Eny, asks what I would rather listen to: music or the jungle.
I'm used to hearing a CD during a massage so I assume both would come out of a speaker, so opt for the latter – and am baffled when my ceremonial flower bath begins in silence. But the more I relax, the more I hear: the babbling of a brook that runs alongside; the strumming of cicadas; macaques calling to each other; humming dragonflies.
I'm sitting on the balcony of a simple wooden hut that's open to the warm island breeze on three sides and nestled in a dappled mangrove forest. I'm wrapped in a traditional hand-printed sarong and being sluiced with warm, floral-infused water.
I move to a warm plunge pool strewn with jasmine blossom, where I sip nectar from a fresh coconut and watch vividly-coloured butterflies fluttering around overhanging branches.
To stay at the Datai, on the Unesco island of Langkawi, is to reassess the meaning of luxury. The Datai was built from trees felled by elephants and is all but invisible above the trees, even from the sands of the tranquil bay it occupies – one of National Geographic's Top Ten beaches. It's in elegant harmony with its surroundings.
The Datai was created in 1993 by Australian architect Kerry Hill and has been recently refurbished to even more exacting standards.
My husband and I stayed in a beach villa with its own pool - and tireless butler, Oscar, who specialised in knowing what we required before we knew ourselves: from afternoon tea and pool inflatables to gin and tonics and a deck of cards for when the sun went down.
In touch with nature
The island's white-eyed leaf monkeys paraded along our fence every day. Stepping on to the sands in early morning, we watched the sleek heads of otters swim-ming past and the occasional eagle above.
As well as beach villas there are rainforest pool villas and a new five-bedroom 'Estate', featuring a games room, two pools and a private chef. The other 121 rooms, on a forest ridge, have sea views across to neighbouring Thailand.
A nature centre combines education section, research facility and general chill-out zone for those interested in the surrounding habitats.
Resident naturalist Irshad Mobarak and his team run guided walks around the 750-hectare site to show guests more than 200 species of birds, 49 types of mammal and 400-plus variations of brightly-winged butterflies.
For a better view of such a busy ecosystem, there's a wooden canopy walk winding through the forest. For a true aerial view, there's a cable car rising to 708-metres high Mount Machinchang.
I loved a mangrove safari by boat, skimming through tunnels of leafy branches and stopping to observe zany-hued fiddler crabs on the mudflats.
For dining, the Gulai House offers classic Malay curries, served family-style.
I recommend the fish and chicken cooked in brass tandoors. The open-air Pavilion restaurant sits on stilts with views across the forest and serves Thai food.
Moorish influences
Down the road from the Datai, Langkawi’s Four Seasons is known for its Ikan-Ikan restaurant, which offers a contemporary take on traditional dishes, including a tamarind-glazed red snapper and freshly-caught green lobster.
The building style here takes inspiration from Moroccan riads and Moorish gardens. Vast shallow pools reflect the blue of the sky, while brass pendant lights and outdoor showers bring the medina to the Malacca Straits.
It exudes a sort of souk chic, with ornamental infinity pools with gushing fountains and brass statues. The GeoSpa has relaxation platforms floating on decorative pools.
The beach villas are built right on the sand, their sunbathing platforms and floor-to-ceiling windows facing the sea. There's an inevitable opportunity for celebrity-spotting here – we saw a TV star of the 'national treasure' order arrive just as we were checking out.
For the fearless, water sports include the X-Jetblade, which recreates flying on a vertical jet of water - or more gently, the vast hammam-style marble baths are alone worth adding an extra day to your holiday.
Of course we had to leave eventually – but Oscar came to wave us off at the airport, saying: 'We don't say goodbye here. Only see you later.'
First published in The Times - April 2019
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements